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You Ask,
Charlotte Answers

Tackling the questions you want answered, giving you honest, expert advice.

Every week, I answer a real question from a client, reader, or follower, drawing on my 21+ years in the beauty industry.

You’ll get straight, honest answers based on science, experience, and what I’ve seen work in my own salon. No fluff. No gimmicks. Just advice you can trust from Norwich’s most awarded and experienced beauty expert.

Got a question you’d like me to tackle?

Answered by Charlotte,
Norwich’s Trusted Beauty Expert


As Seen In Norfolk Magazine
As Featured Regularly in EDP
As heard on Radio Broadland
Featured on BBC News

Facial treatment

Q: CACI Facials vs. Traditional Facials: Which Offers Better Value for Money?

Question  Hi Charlotte, I’ve been coming to you for years for your hands-on facials, which I absolutely love, but I’ve seen you posting a lot l...
laser hair removal before and after

Q: How Much Does Laser Hair Removal Cost in Norwich?

Question Hi Charlotte, I’ve been thinking about getting laser hair removal for ages, but I never really know how much it costs or what areas are inc...
laser hair removal

Q: "Can I start laser hair removal in summer if I’m going on holiday in October?"

Question  Hi Charlotte, I’ve been considering laser hair removal for a while. I always thought you couldn’t have it done in summer but my friend...
caci

Q: “I’ve just seen you offer CACI treatment — is this the same as Radio Frequency? I wanted to tighten my lower face and lip lines. Is this the best treatment?”

Question  “I’ve just seen you offer CACI treatment — is this the same as Radio Frequency? I wanted to tighten my lower face and lip lines. Is th...
laser hair removal

Q: “I have PCOS and struggle with facial hair. I’m tired of shaving every day, is there a long-term solution that actually works?”

I hear this question more often than you might think, and I’ve seen first-hand how deeply it can affect confidence. PCOS (polycystic ovary syndrome) ...
caci

Q: “I’m considering Botox for my frown lines, but I’m not sure it feels right for me. Are there non-surgical alternatives that actually work?”

I completely understand that feeling. I was in the same position myself not long ago. The frown line between my brows was really starting to bother me...
non surgical way to tighten loose skin

Q: “I’ve lost weight and I’m happy with my progress, but I’m left with loose skin. Is there a non-surgical way to tighten it?”

This is something I’m hearing more and more, especially with the rise of weight loss injections like Mounjaro and Wegovy. Many people achieve incredib...
caci

Q: “I’ve heard about CACI but I’m not sure what it is. Is it really worth trying over other facial treatments?”

I love this question!! For me, CACI isn’t just another facial treatment, it’s been a game-changer. We launched CACI treatment in Norwich at Charisma B...
laser hair removal

What Should I Do if My Laser Clinic Closes? A Solution for Norwich Clients Affected by the closure of Skin

Understanding the Impact: When Your Laser Clinic Closes Its Doors The recent closure of Skin in Norwich has undoubtedly come as a shock to many. It’s...

Are You Tired of the Endless Battle Against Unwanted Hair Caused by Polycystic Ovary Syndrome (PCOS)?

At Charisma Laser Hair Removal Clinic in Norwich we understand the frustration, and that's why we're here to shed light on how Laser Hair Removal can ...

One of my best friends was crying & I was pleased about it!

Yes that's right, I was over the moon when I found out that one of my best friends was in tears! I wasn't concerned or worried what was wrong because ...
men treatment before and after

Men deserve body confidence too!

You think of inch loss treatments, skin tightening treatments, cellulite treatments, bum lift treatments and most people associate them as treatments ...

I've been winning skincare awards since I was 18 years old, so I knew how to treat my flair up of Acne Rosacea.

That's right, I was 18 when my name "Charlotte Sims, Charisma Beauty in Norwich" was first announced as a winner of my first professional skincare awa...
reflexology

I've finally found a treatment to make me switch off and relax!! REFLEXOLOGY!

If you know me, you will know I run my life at 100 miles an hour! I preach to everyone I meet the importance of "you time" but do you think I take my ...

Charlotte is the founder of Charisma Beauty & Skincare, is featured monthly in the Norfolk Magazine, and has been a trusted voice in beauty for over 21 years.


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