You Ask, Charlotte Answers
Q: “I’ve heard about CACI but I’m not sure what it is. Is it really worth trying over other facial treatments?”
Answered by Charlotte, Norwich’s Trusted Beauty Expert
I love this question!! For me, CACI isn’t just another facial treatment, it’s been a game-changer. We launched CACI treatment in Norwich at Charisma Beauty Salon in April 2025, becoming one of the first clinics in the city to offer the advanced CACI Synergy Flex system.
This was a big moment for us. Over my 21 years in the beauty industry, I’ve seen plenty of trends come and go, but I remember CACI as a brand when I was at collage training and it’s still the market leader today. I think that speaks volumes. It stood out because of the proven technology and the visible results it delivers without needles, downtime, or invasive procedures.
If you are looking for an alternative to needles but want more than the traditional hands on approach (which I still 100% has it’s place and should be combined – that’s another question for another day) then CACI is the go to treatment.
One of my favourite moments so far since we brought CACI into Charisma is a moment I shared with this lovely lady. She is 60-years-old, going through a tough divorce and just needing a boost. After her CACI treatment, she left beaming and told us, “I feel like a new woman.” That’s exactly why I’m so passionate about this treatment, it’s about more than lifting skin, it’s about lifting spirits too.

What is CACI?
CACI uses a combination of microcurrent technology and LED light therapy to lift, tone, and firm the facial muscles while improving skin texture and radiance. Think of it as a gym workout for your face. The microcurrent gently re-educates your facial muscles, while LED light supports skin repair, reduces inflammation, and boosts collagen.
At Charisma, we’ve invested in the Synergy Flex. This is CACI’s most advanced system. It allows us to deliver tailored treatments, from full-face lifting to targeted eye rejuvenation, with impressive results in both skin quality and muscle tone.
Why Choose CACI Over Other Facials?
- Non-invasive alternative to injectables, no needles, no fillers, just technology working with your body.
- Immediate visible results after one treatment, with cumulative effects from a course.
- Completely bespoke treatments are tailored to your skin concerns and facial structure.
- No downtime, you can go straight back to your day.
- Boosts skin health while also lifting and toning.
5 Common Questions About CACI Treatments in Norwich
1. How soon will I see results?
Many clients notice a lift and improved skin glow after their very first session. For lasting results, a course of treatments is recommended.
2. How many treatments will I need?
A typical starting point is a course of 10 treatments over 4–5 weeks, followed by maintenance sessions every 4–6 weeks.
3. Is it painful?
Not at all, most clients find it relaxing. You might feel a light tingling or tightening as the microcurrent works on your muscles.
4. Can it help with eye concerns?
Yes, CACI’s Eye Revive treatment is brilliant for lifting hooded lids, reducing puffiness, and smoothing fine lines around the eyes.
5. Is CACI suitable for everyone?
Most people can enjoy CACI, but a full consultation at our beauty salon in Norwich will ensure it’s the right fit for your skin, goals, and health.
💡 Pro Tip: To maximise your CACI results, pair your treatments with a good homecare routine, including products that support collagen production and skin hydration.
Related Reading: CACI Non-Surgical Facial Toning at Charisma
Non-Invasive Treatments | Skincare | Anti-Ageing
Charlotte is the founder of Charisma Beauty & Skincare, is featured monthly in the Norfolk Magazine, and has been a trusted voice in beauty for over 21 years.
- As Seen In Norfolk Magazine
- As Featured Regularly in EDP
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- Featured on BBC News