What Should I Do if My Laser Clinic Closes? A Solution for Norwich Clients Affected by the closure of Skin
Understanding the Impact: When Your Laser Clinic Closes Its Doors
The recent closure of Skin in Norwich has undoubtedly come as a shock to many. It’s a difficult time, not just for the staff who suddenly find themselves without a job, but also for clients who have invested their time and money into treatments they may now never receive. As a local business owner, I understand how unsettling this situation is and the frustration you must be feeling. You've carefully chosen a clinic for your treatments, built a relationship of trust, and now you find yourself in a position where you’re uncertain about the next steps.
The Unseen Cost to Clients: How Do You Recover From Losing Your Investment?
For clients, the sudden closure of a clinic is more than just an inconvenience—it's a financial loss. You might have paid for a course of laser treatments upfront, expecting to complete them over time. Now, you’re left wondering what to do next. It’s understandable to feel apprehensive about choosing another clinic, especially after this experience. The thought of losing money and not receiving the treatments you paid for is distressing, and we want to acknowledge that.
How Charisma Beauty Salon Can Help: Complementary Treatment for Affected Clients
As a gesture of support, we’re offering clients affected by the closure of Sk:n a complimentary laser treatment at our salon. We know that after this experience, you might be hesitant to choose another clinic. This gesture is designed to give you the chance to see if Charisma Beauty Salon is the right fit for you—without any further financial commitment.
We understand that choosing a new clinic is a big decision, and we want you to feel completely comfortable with whichever path you choose. At Charisma Beauty Salon, we believe in being upfront: we might not be the perfect fit for everyone, and that's okay. Our complimentary treatment is here to give you the chance to see if we align with your needs and expectations—without any pressure. If you find that we're not the right match for you, there’s no obligation to continue. What matters most to us is that you feel confident and supported in making the best choice for you.
What to Expect: Consultation, Patch Test, and Your Complimentary Treatment
Before we begin any treatment, we prioritise your safety and satisfaction. That’s why we require all new clients to undergo a consultation and patch test, which ensures that the laser treatment is suitable for your skin type and condition. The cost for this is £30, a small step to ensure you receive the highest standard of care.
Once the consultation and patch test are complete, you’ll be eligible for your complimentary treatment. This approach allows us to tailor the experience to your unique needs and helps you feel confident in moving forward should you choose further treatment with Charisma Beauty Salon.
If you choose to take advantage of our gesture, we’ll start by understanding your previous treatment history and where you’d like to go from here. Our team will work closely with you to create a plan that aligns with your goals and ensures continuity in your treatments.
We understand that rebuilding trust takes time, and we’re committed to making your experience with Charisma as positive and seamless as possible.
Why Consider Charisma Beauty Salon?
You might be asking, "Why should I trust another clinic after what just happened?" We completely understand your hesitation. That’s why our approach is rooted in transparency, professionalism, and care. At Charisma, we believe that trust must be earned, not assumed.
By offering this complimentary treatment, along with the essential consultation and patch test (cost £30), we hope to demonstrate our commitment to your well-being. This is an opportunity for you to experience our services and see if we’re the right partner for your laser journey—no strings attached.
How to access this gesture?
If you have been effected by the closure of Sk:n and would like to access this gesture, then please contact us on the enquiry form below, mention your situation and we will be happy to help you
Why Did This Happen? The Reality of Running a Business
It’s important to recognise that running a business, is challenging. Economic pressures, rising costs, and changing consumer habits can all contribute to the difficult decision to close a business. At Charisma Beauty Salon, we have great respect for Sk:n and the team who worked tirelessly to serve their clients. Their closure is a reminder of the precarious nature of small businesses, and we extend our empathy to everyone affected.
“I've had such amazing results from laser hair removal! I'm so glad I made the investment into myself. I have half legs, underarms and hollywood done and it hardly takes any time at all and is virtually pain free (it can be totally pain free if you choose!) I've had 4 sessions so far, each session 6 weeks apart, and I barely need to shave in between. It's amazing! I saw results even after 1 session. I'm also so glad I chose Charisma. The ladies are so lovely and put you at ease straight away.”
“Have had a course for underarm laser hair removal. What an amazing procedure. Nothing has grown back since my final session in December. Highly recommend this painless course with friendly, professional and knowledgeable staff.”
